Refund policy
💫 Exchange Policy – PlusSizeKurti
At PlusSizeKurti, we take utmost care to deliver the perfect outfit made just for you — crafted in fine Jaipur cotton, featuring trendy prints, and available in sizes M to 8XL.
We completely understand that sometimes the outfit may not meet your expectations — and that’s okay! 💕
We’re here to make sure you always feel confident, comfortable, and happy in what you wear.
💃 What is Our Exchange Policy?
We do not offer direct returns. Instead, we provide an easy exchange option or a voucher so you can select another beautiful outfit that suits your style!
You can request an exchange in the following cases 👇
1️⃣ Damaged Product
This is a rare situation, as every PlusSizeKurti outfit goes through strict quality checks before dispatch.
However, if you receive a damaged product, we’ll be happy to exchange it for you.
📝 Please record a short unboxing video while opening the package. This helps us verify and process your claim quickly and smoothly.
2️⃣ Size Mismatch
Ordered the wrong size? No worries at all! We’ll gladly exchange it for the correct size. Finding your perfect fit is our priority.
3️⃣ Didn’t Love the Product
If you didn’t fall in love with your outfit, you can:
Exchange it for another product, or
Receive a voucher equal to your order value (after deducting shipping charges).
Your voucher will be valid for 6 months from the date of issue, giving you ample time to choose another favorite from our wide collection.
🪡 Exchange Guidelines
You can initiate an exchange within 7 days of delivery of your order.
To ensure a smooth exchange process, please keep these points in mind:
The product must be unused, unwashed, and undamaged.
Original tags, labels, and packaging must be intact.
The item must pass our Quality Check (QC) once it reaches our facility.
All exchanges or vouchers will be processed only after QC approval.
🔁 How to Initiate an Exchange
Click here
to initiate your exchange request.
Our customer support team will verify your order details.
Once approved, a pickup will be arranged at your convenience.
After successful QC verification, your exchange will be shipped or your voucher will be issued.
You’ll receive updates and confirmation on your registered WhatsApp number. 📱
❓ Frequently Asked Questions
Q. Can I give the product back to the same delivery person?
No, exchanges follow a separate process. Once your request is approved, we’ll schedule a pickup for you.
Q. Do I need to return the product in the same packaging?
Yes, please make sure the original packaging, tags, and labels are retained. Exchanges cannot be processed otherwise.
✨ Our Promise
At PlusSizeKurti, we believe fashion should always be joyful and stress-free — and that includes your exchange experience!
For any help, feel free to contact us:
📞 WhatsApp: 8306951200
🌐 Website: www.plussizekurti.com